Module 1
$ 333.00
Module 1
Module 1: The Customer
- Assess your current level of customer centricity
- Get everyone in the company behind the initiative
- Make the customer visible within the organization
Content Of the Module
- Module #1.1: Starting your Journey to Customer Centricity
- Module #1.2: Evaluating your Current Level of Customer Centricity
- Module #1.3: Introducing the Customer
- Module #1.4: Making Customer Centricity a Company Objective
- Module #1.5: Making the Customer more Visible
